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| Quality Excellence Management (QEm) |
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| IceCube employs a strong quality management across the organization. Some major highlights of this system are: |
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Clear production process definition
Detailed documentation including project specifications, training manuals, work logs
Controlled change implementation
Configuration management
Small QC loops to trap errors in the production process
Training and retraining of staff on the project and the process
An open, quality oriented feedback system, similar to quality circles
An independent quality assurance and certification group following clearly defined QA test plans and strategies
Use of automation in the production process and for QA/QC to minimize human errors, increase efficiency, and standardize processes
Statistical measurement of quality parameters and acceptance criteria
Technical support interface to ensure client satisfaction
Process replication |
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| We have clearly defined detailing, conversion processes and quality management models. Every member of our team has been trained to achieve the highest quality standards and timelines at every step in the process. We use a well established project planning and control model to ensure that deliveries are made on time, every time. This is well supported by our extensive exposure to international projects and the quality levels demanded by such projects. |
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